Terms and Conditions

  1. Order Placement and Payment

1.1 Order Channels: Customers can place orders through Fantasy Fusion’s official website, Facebook, Instagram, or by visiting our physical store.

1.2 Pricing: All prices are fixed and listed in BDT, inclusive of applicable taxes.

1.3 Payment Methods:

  • Cash on Delivery (COD)
  • Partial Payment
  • Full Payment
  1. Shipping and Delivery

2.1 Delivery Costs: Customers are responsible for the delivery costs, which will be calculated based on the destination and order weight.

2.2 Delivery Times:

  • Within Dhaka City and adjacent areas: 24 to 48 hours
  • Outside Dhaka: 24 to 72 hours
  1. Returns and Exchanges

3.1 Wrong Product Received: In case of receiving the wrong product, Fantasy Fusion will exchange it without any extra charge.

3.2 Customer-Requested Exchanges:

  • Customers requesting an exchange for reasons other than receiving the wrong product should bear the delivery charge.
  • Exchanges must be requested within 2 days of receiving the product.

3.3 Return Policy:

  • Customers may return a product if inspected in the presence of the delivery personnel.
  • The customer is responsible for the return delivery charge.
  1. Product Information

4.1 Accuracy: We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not warrant that these are error-free.

4.2 Colors: Actual product colors may vary due to monitor settings and photography lighting.

  1. Privacy Policy

Fantasy Fusion is committed to protecting your privacy. 

  1. Intellectual Property

All content on the Fantasy Fusion website, including images, logos, and text, is the property of Fantasy Fusion and is protected by copyright laws.

  1. Contact Information

For inquiries or concerns related to these terms and conditions, please contact Fantasy Fusion at fantasyfusion37@gmail.com

Call: 01812630083,01799837336